Frequently Asked Questions (FAQ)

Ordering and Payment

How do I place an order?
You can place an order by selecting the desired products and adding them to your shopping cart. Then, follow the steps to fill in your shipping and payment details. Once your order is placed, you will receive a confirmation email.

Which payment methods do you accept?

We accept payments through various payment methods, including credit cards, PayPal, and other online payment platforms. During the checkout process, you will be able to see the available payment methods.

Can I modify or cancel my order?

Please contact our customer service as soon as possible if you need to make changes to your order. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, changes may no longer be possible.

Shipping and Delivery
What are the shipping costs?

The shipping costs depend on your location and the selected shipping method. During the checkout process, the shipping costs will be clearly indicated before you place your order.

How long will it take for my order to be delivered?

The delivery time may vary depending on your location and the selected shipping method. We strive to ship your order as soon as possible. You can view the estimated delivery time during the checkout process, and we will also provide you with a tracking number so you can track your order.

Do you ship internationally?

Yes, we ship worldwide. However, please note that the delivery time may vary depending on the destination.

Returns and Exchanges
What is your return policy?

You have the right to return your order within 14 days of receipt. Please note that the return is at your own expense. For more information about our return policy, including the procedure and any exceptions, please refer to our Return Policy page.

How can I return or exchange an item?

To return or exchange an item, please contact our customer service at info@yasdelya.com. They will provide you with further instructions and the necessary return form if required.

Customer Service
How can I contact customer service?

You can contact our customer service via [email address]. We aim to respond to your email within [time] hours. Feel free to reach out to us if you have any other questions.

We hope this FAQ section has been helpful. Thank you for visiting www.yasdelya.com, and we look forward to serving you!